Frequently Asked Questions

Most frequent questions and answers

Turnaround time is dependent on the product being ordered and our schedule load. Once your job is put into the production queue, we will send a completion estimate. Usually, on smaller items (signs, paper products, stickers, etc.) we can turn around within 1-2 days. Call us at 512-392-4552 if you have any questions about turnaround time.

We can ship to your address within the continental U.S. A shipping and handling fee will be applied to your invoice.

Fill out a form on our website or email us at
info@luckyskygraphics.com and we will return with a quote promptly. You can call our office line at 512-392-4552 for a quote as well.

Check, cash, or enter your credit card information using our secure invoice link.

Supply us with as much accurate information as possible about your project. Think about the substrate (sign board), size, quantity, installation, and finish (glossy or matte). After we get as much information as possible about the scope of work, our admin team will provide you with a detailed quote. If we are not clear about a detail we will reach out to you for clarification.

We no longer accept customer-provided apparel. Our team will send you an apparel catalog and help you navigate it. Supply us with as many details about the desired fabric, fit, colors, etc. and our expert team can find you the perfect garments at all price points.

Many of them are, but we do use trusted suppliers (mostly Texas-based companies) for more specialty items.

Yes, we can print your Canva file; most of the time. Keep in mind that Canva is a proprietary design sight that is engineered to drive your prints to their proprietary print shops. We are not one of those. When building a file to send to us please reach out to us for more information about how to create the ideal design for us to print. If you are using a free version many of the things we will tell are not available. When you send your print job to us we may need to rebuild it and charge you a design fee.

Vector graphics are ideal. These are .svg, .cdr, .ai, .pdf, . eps, or .wmf. If any other file types are provided, we will review them to make sure they are the correct size, resolution, and scale for the desired print. Artwork will work best if it is 300 dpi at 100% of the finished size. If a file must be redrawn to obtain a higher-quality image, we will discuss either proceeding to print with the original graphics or incurring a design fee of $50/hour.

You can send files through email, or a file-sharing service link (i.e. Google Drive, or DropBox). If you prefer to bring a thumb/flash/usb drive to our location that will work as well.

You will always receive a proof unless you designate that the file you send us is print-ready. A proof will be sent via email. Be sure to check your spam folder if you have not received it, as it may be sent from our print shop software.

Yes. They can help get your files print-ready, make tweaks to existing designs, or build something from scratch for you. Check out our Instagram @luckyskygraphics to see our work.

We are a one-stop print shop. If you need your logo on something, we can help. We’ve listed most of the items we can create for you, but feel free to check out our social media for images of completed
projects.


❖ Vehicle wraps and decals
❖ Signs and banners
❖ Laser engraving
❖ Stickers and Labels
❖ Wall, glass, and floor/ground graphics
❖ Apparel
❖ Promotional products
❖ Business cards, flyers, brochures, etc.
❖ Graphic design & branding
❖ So much more!

The price is based on a variety of factors. The size of the vehicle, the type of vehicle, the condition of the vehicle, the amount of coverage desired for the wrap, and the type of material used for the wrap.

8 AM – 5 PM Monday through Friday.

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